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All order forms are prepared in accordance with the general sales conditions. The prices on the webshop are inclusive of VAT and without packaging. The delivery date is determined to the best of our ability, but is not binding if, due to force majeure and or your payment arrears, the goods cannot be delivered on time. Indemnification against all damages resulting from this shall apply.
Packaging of tiles
Pallets and/or crates are charged according to tariff conditions at 45 euro/piece excluding VAT. Goods ordered in excess or incorrectly will not be taken back. Made-to-measure products are packed to enable transport without damage. This packing cost, with a minimum of 30 euros, will be charged for this and is non-refundable.
All places where a delivery is to be made must be sufficiently accessible with a 16m truck with trailer. Unloading of goods will only be done from the paved road. All other additional delivery expectations, if possible, will be charged at additional rate. Orders for non-stock goods cannot be changed or cancelled from 1 week after ordering. Please do not make any changes to the order form. Otherwise it may be rejected without informing you. Confirmed orders will be deemed accepted and binding without counter notification within 5 working days. In case of order cancellation, 40% of the sale value will be taken and in case of non-stock goods and customisation 100% as compensation with a minimum of EUR 370.
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Track visits and traffic so that we can measure and improve the performance of our site.
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